Rates and Terms

Virtual Office On Call will provide a free no obligation phone consultation for up to 30 mins. prior to starting any project. Each client and each project is unique, and we will work with you on a level that best suits your needs.

Outsourcing to Virtual Office On Call means you only pay for the services and the time you need. Once an agreement has been outlined, we offer an Hourly Rate (pay-as-you-go), as well as Retainer Packages.

Book your free 30-minute consultation here!

Virtual Administrative Services

Monthly Retainer Packages
Hourly Rates

Payment Terms

Payment is due within 7 days of the invoice date. Each month’s retainer payment is due prior to the first of the month in which work will be performed.

Clients will receive an e-mailed copy of their invoice, along with a detailed description of the amount of time spent on each project. We use a time-tracking software (Trax Time) to keep accurate time. Additional costs such as postal charges, printing costs or unique supply requests will be passed along to clients.

Rush Projects

Projects requiring a turnaround of less than 24-hours or weekend work will be subject to an additional 20% fee.

Payment Methods

You are welcome to either use a credit card, mail a check or pay online via PayPal. There is a $40 charge for returned checks.

Policies

Clients must sign and return a Confidentiality Agreement before work begins.

A $200 deposit is required for all new clients. Further services are billed monthly and payable upon receipt. All accounts over 15 days may incur a monthly finance charge.

Final proofreading is the responsibility of the client. If errors are found and reported within five (5) business days from the date the client receives the work, Virtual Office On Call will make the corrections at no extra charge. Any errors or omissions found, thereafter, are not the responsibility of Virtual Office On Call.